Common questions about Neuro Support.
Plain answers about the service, the install, pricing, funding, privacy, and the technology underneath. If your question isn't here, book a free Discovery Call or email jamie@neurosupport.co.nz.
What Neuro Support is, who it's for.
What is Neuro Support?
A specialist support service for adults with ADHD or autism, based in Christchurch and available NZ-wide. It combines real human support with a personal AI agent that lives in a private Notion workspace, built on Claude.
The core idea: nothing should live in your head if it can live somewhere external. The system holds your tasks, routines, decisions, and context, so you don't have to.
Built by Jamie Robinson, a neurodivergent support worker with 15 years of experience and lived ADHD experience.
What's the difference between Neuro Support and ADHD coaching?
Coaching is weekly sessions where a coach helps you think. You do the work between sessions.
Neuro Support installs a system. The Neuro Agent install ($999, one-off) sets up a personal AI agent in a private Notion workspace, so the system itself holds your tasks, routines, and context. The system speaks first.
Coaching can be valuable. It's a different shape. Neuro Support suits people who want infrastructure, not ongoing conversations.
Is it for ADHD only, or also autism?
Both, and often both at once. The underlying needs overlap: working memory support, task initiation, sensory-friendly environments, structure that doesn't depend on willpower.
Do I need a diagnosis?
No. Diagnosed, self-identified, or just recognising yourself in the patterns. Support isn't gated behind a diagnosis. A diagnosis may help with funding pathways like Individualised Funding, but it isn't required to start.
How the Neuro Agent install works.
What is the Neuro Agent install?
A 90-minute, interview-led session where Jamie sets up your personal AI agent inside a private Notion workspace, configured around how you actually live. You bring your accounts (Claude and Notion, both free to start). Jamie configures the agent, builds the workspace, sets your phone up for capture, and walks you through it.
The install is $999, one-off. After it, the system is yours: the data, the accounts, the configuration.
What do I get with the $999 install?
- Your Neuro Agent, a personal Claude agent that knows your context
- Your private Notion workspace, structured for ADHD or autism brains
- Agent Memory seeded by the install interview
- Your phone set up for capture. For eligible iPhones, the Action Button as a premium one-press doorway
- Sensory-friendly phone settings
- A walkthrough of using it day to day
After the install, the system is yours, with no ongoing cost. The optional Neuro Support tier (about $500/month) adds maintenance, Help, and content curation.
Do I need an iPhone, or does it work with Android?
No iPhone required. The agent lives in Notion, so you reach it from any device. If you have a recent iPhone, the Action Button adds a premium one-press capture. Modern Android (2020 or newer) works too.
The phone is your own purchase, separate from the install fee. Most clients use a phone they already have.
Can the install be done remotely?
Yes. In person in Christchurch, or remotely by video call anywhere in New Zealand. Both work. Remote installs use screenshare and are equally effective.
What it costs and how funding works.
Can I use Individualised Funding?
Yes, if you're an Individualised Funding (IF) recipient through Disability Support Services. Each transaction is priced under the $1,500 IF per-transaction threshold, so it doesn't need pre-approval.
The Neuro Agent install ($999), Support Sessions ($80), and Operational tier (about $500/month) all sit under the threshold. Your Coordinator can help you process payments through your IF host.
If you're not on IF, the same pricing applies as private pay.
What does it cost without funding?
Same prices. Funding changes how the payment is processed, not what you pay.
- Discovery Call: free (15-30 min)
- Neuro Agent install: $999, one-off
- Support Session: $80 for 60 minutes (standalone, online or in person, no install required)
- Neuro Support Operational tier: about $500/month (ongoing maintenance, Help, library curation, optional after install)
Your phone is your own purchase, separate from the install fee.
Where your data lives, and what happens if you leave.
Is my data private? Where does it live?
Your data lives in your own accounts: your Notion workspace, your Claude account. Neuro Support doesn't host any of it.
Your workspace has a private Home space that is yours alone, where Jamie cannot see, and one shared Neuro Support page holding only what you deliberately choose to share. The separation is enforced at the architecture level, not just by permissions.
If you stop working with Neuro Support, your data stays with you. Nothing is held hostage.
What if I want to leave? Do I lose everything?
No. The data lives in your accounts. The system is yours. If you stop the Operational tier, the install you paid for keeps working. Your workspace, captures, and routines all stay.
The Protocol is built around the principle that the person owns the system. You can walk away with everything intact, any time.
Why Claude is the foundation.
Why Claude? Why not ChatGPT or another AI?
Claude handles long-form context well, which matters for an agent that needs to remember your life. It's good at the structured Notion work the system depends on, and the patterns suit ADHD and autism brains.
The install configures Claude specifically. If Claude or any tool ever becomes unsuitable, the Protocol survives. The principles are durable. The tools are replaceable.