Jamie runs Neuro Support.
Christchurch. Sole trader. Fifteen years in disability support. A neurodivergent brain that doesn't reliably hold everything on demand, even on the good days. Neuro Support is built from that overlap.
Husband. Father. Skin in the game.
Fifteen years in support work.
Jamie has worked in disability support since 2011. Community, behavioural, in-home. Adults with intellectual disability, ADHD, autism, traumatic brain injury, and combinations of all of it. A BA in Human Services with a Psychology minor sits underneath the practice.
A lot of support models try to optimise from above: better systems, better incentives, better KPIs. The work itself happens at ground level. In someone's flat, on someone's phone, between two people, at the moment something needs doing. Neuro Support starts there.
Built by someone whose brain works the same way.
Jamie is neurodivergent. ADHD, diagnosed.
Some design decisions come from the literature. Most come from the inside: years of building, breaking, and rebuilding systems for his own brain, and watching clients do the same with theirs.
ADHD and autism aren't problems of intelligence or motivation. They're problems of holding. Working memory. Time awareness. Initiation. Prioritisation. The tax of constant micro-decisions. The way a single open question crowds out all the others until something fails.
If you can't reliably hold the system, the system has to hold more.
That's the design spec.
Why this service exists.
A few things kept showing up.
The advice didn't fit.
Most ADHD and autism support material is written by people who don't live with it. The support that worked was practical, low-key, and built around the specific person.
The tools kept failing.
Productivity apps, planners, "ADHD-friendly" templates. They worked on good days and collapsed on bad ones. Most still assumed you could remember to use them.
Coaching was expensive and finite.
ADHD coaching helps. It also costs NZ$200 to $250 a session and ends when the sessions end. The benefit doesn't transfer to the days you're not in one.
The technology became good enough.
Notion as a workspace. Claude as a Support Agent. A phone you already carry as the capture surface. The pieces existed. They just hadn't been combined into a complete service for the people who needed it most.
Neuro Support is what happens when those four observations meet a sole trader willing to install systems instead of only talking about them.
Willpower isn't the answer. The right setup is.
The whole service runs on this idea. The system is set up so the right next step is in front of you when you need it. So a thought you have at 11pm isn't lost by 9am. So the version of you that's exhausted, dysregulated, or just having a bad week can still function.
You don't have to earn it. You don't have to perform for it. It just has to be there.
Building practical systems that hold the load.
The work is practical. Reduce the load. Build usable scaffolding. Keep the system aligned with the person using it.
Good support builds independence. The point isn't to keep clients dependent on Jamie or on the ongoing service. The agent learns you. You learn the agent. The system stays as long as it's helping. You leave when you're ready.
The system doesn't replace the people who help. Jamie is a support worker. Neuro Support isn't built to take that role from anyone. It does the part a person shouldn't have to hold: the appointments, the reminders, the running list of everything not to forget. When the system carries that, the people in your life, family, a support worker, you, get their time back for the things only people can do. The conversation. The judgement. Showing up. The agent holds the load so nobody has to be your memory.
I aim to work myself out of a job.
Clear boundaries make support safer.
Jamie is a support worker and system installer.
Jamie is not:
- A registered psychologist, therapist, or counsellor.
- A clinician, doctor, or psychiatrist.
- A lawyer, financial adviser, or NASC coordinator.
- A crisis service or a 24/7 line.
Neuro Support helps with practical disability support, executive-function scaffolding, and day-to-day structure. It does not replace medical care, mental health care, legal advice, financial advice, or crisis response.
If you need clinical support, talk to your GP, NASC, or a registered clinician. If you need crisis support, call or text 1737 (free, 24/7) or Lifeline on 0800 543 354. If something is urgent or unsafe, contact emergency services directly.
Built in the world clients actually deal with.
Jamie is based in Christchurch. Most clients are New Zealand-based. Installs are usually done online, with in-person available for Christchurch clients on request.
The service is set up for the practical realities of disability support in Aotearoa, including Individualised Funding, NASC arrangements, and host providers like Manawanui. Outside Aotearoa? Get in touch. The install runs over a video call wherever you are.
Some of the thinking, written long.
A couple of personal essays from Jamie about how the design under Neuro Support came to be the shape it is.
- How Blizzard Broke My Healer. What World of Warcraft taught Jamie about interface design for brains that work in bursts.
- Why Every System I Built Failed by Week Three. The design problem that makes most ADHD productivity tools quietly stop working.